Getting Help

The Qedma support team is here to help! If you encounter any issues or have questions about using the QESEM, please don't hesitate to reach out. Our knowledgeable and friendly support staff are ready to assist you with any technical concerns or inquiries you may have.

You can email us at [email protected] for assistance. Please include as much detail as possible about the issue you're experiencing to help us provide a swift and accurate response. You can also contact your dedicated Qedma POC representative via email or phone.

To help us assist you more efficiently, please provide the following information when you contact us:

• A detailed description of the issue
• QESEM job ID
• Any relevant error messages or codes
• Steps to reproduce the issue
• Your contact information

We are committed to providing you with prompt and effective support to ensure you have the best possible experience with our API.

We are always looking to improve our product and we welcome your suggestions! If you have ideas on how we can enhance our services or features you'd like to see, please send us your thoughts at [email protected]